They adapted it when I was in bed

So, I could not reach the joystick on the new power wheelchair. The tech was taking the chair to an exit, when I last saw him.

What followed was me waiting and nothing really happening. I emailed the vendor Tom several times to find out what was going on. At first I was told he was busy moving. Then, he told me the parts would be in the next week. Then he said someone was coming the next week to fix the chair, or adapt it. But, that person never showed.

One day, three weeks later, I was just about to lie down which I do in midafternoon to use my laptop – while I have my feet up. The tech came to my door with an aide and asked where my chair was. I was told before that he did not take the chair with him. Instead, he left it in therapy. I told him I thought that's where it was. With that, he left.

When my aide came in to get me ready to lie down, I asked her if they were going to modify my chair and if they wanted me in it. She did not really answer me. So I got ready and got in bed.

The tech eventually brought my chair into the room where I was in bed. He showed me that he had moved the joystick on the inside of the left arm rest. I was so surprised. When he had suggested that, when he first brought the chair, I told him that would not work. I wanted it put in the center of the left arm rest.

After he put the joystick on the inside of the arm rest, he asked me what I thought. I asked him to try to sit down in the power chair and get back up again without bumping the joystick. He could do it. But he had to wiggle a bit to do it. That requires more mobility than I have.

I told him it would need to be repositioned – more in the center of the armrest. I felt the joystick should flip in and out. I also told him it would be helpful if the joystick could be moved in and out as well as up and down.

I got a kind of glazed look and he headed out with the power chair.

As I looked at him exiting my room, for the first time, I noticed there was an oxygen tank bracket on the back of the new power chair power chair. I don't use oxygen. I wondered why it was on there.

It had been such a confusing day. And even after I missed what the tech did to it until after it was finished. I still could not use it.So, I could not reach the joystick on the new power wheelchair. The tech was taking the chair to an exit, when I last saw him.

What followed was me waiting and nothing really happening. I emailed the vendor Tom several times to find out what was going on. At first I was told he was busy moving. Then, he told me the parts would be in the next week. Then he said someone was coming the next week to fix the chair, or adapt it. But, that person never showed.

One day, three weeks later, I was just about to lie down which I do in midafternoon to use my laptop – while I have my feet up. The tech came to my door with an aide and asked where my chair was. I was told before that he did not take the chair with him. Instead, he left it in therapy. I told him I thought that's where it was. With that, he left.

When my aide came in to get me ready to lie down, I asked her if they were going to modify my chair and if they wanted me in it. She did not really answer me. So I got ready and got in bed.

The tech eventually brought my chair into the room where I was in bed. He showed me that he had moved the joystick on the inside of the left arm rest. I was so surprised. When he had suggested that, when he first brought the chair, I told him that would not work. I wanted it put in the center of the left arm rest.

After he put the joystick on the inside of the arm rest, he asked me what I thought. I asked him to try to sit down in the power chair and get back up again without bumping the joystick. He could do it. But he had to wiggle a bit to do it. That requires more mobility than I have.

I told him it would need to be repositioned – more in the center of the armrest. I felt the joystick should flip in and out. I also told him it would be helpful if the joystick could be moved in and out as well as up and down.

I got a kind of glazed look and he headed out with the power chair.

As I looked at him exiting my room, for the first time, I noticed there was an oxygen tank bracket on the back of the new power chair power chair. I don't use oxygen. I wondered why it was on there.

It had been such a confusing day. And even after I missed what the tech did to it until after it was finished. I still could not use it.